Hire Me Out Seller Terms and Platform Agreement

Last Updated: Thursday, 3^rd July 2025

This Agreement ("Agreement") is entered into between HireMeOut.uk ("the Platform") and the undersigned individual or business entity ("the Seller"). By registering for a seller account and using the Platform to list properties or services, you agree to abide by the terms outlined herein.

1. Definitions

• Platform: The website HireMeOut.uk and all associated services.
• User: Anyone accessing or using the Platform (buyers or sellers).
• Seller: A registered user who lists goods or services for rent or sale.
• Buyer: A user who purchases goods or services via the Platform.
• Stripe: Third-party payment processor used for transactions.
• Commission: The percentage fee retained by the Platform from successful transactions.

2. Eligibility

• Sellers must be at least 18 years old and legally capable of entering binding contracts.
• The Seller affirms that they are the legal owner or authorised representative of listed properties or services.

3. Account Registration and Verification

3.1 Registration Requirements

• Sellers must create an account and maintain accurate and up-to-date contact and listing information.
• Confidentiality of login credentials is the Seller's responsibility.

3.2 Verification Requirements

To ensure trust and platform safety, the Platform may request confirmation of identity or property ownership. However, we aim to keep this process as simple and low-friction as possible, especially for private individuals.

You only need to complete one of the following ownership verification options:

Quick and Low-Involvement Options (Preferred):

- Email Confirmation from Park Manager/Site Office 

  Ask your park manager or site office to confirm your ownership or management role by sending an email to: info@hiremeout.uk. You can be copied in. A simple email template is available to make this easy.

- Photo or Video with Personalised Sign 

  Upload a clear image or short video of the property showing a handwritten sign with: 

  "For hiremeout.uk – [Today’s Date]" 

  This confirms that the listing is genuine and recent, without needing personal documentation.

- Social Media or Existing Online Listing Link 

  If the property is already listed on a park’s Facebook group, holiday rental site, or other platform, share the link with us to cross-check it.

- Email from a Verified Park Domain 

  If you have access to an official park email (e.g. you@sunsetpark.co.uk), a message from that account can serve as verification.

Optional Alternatives (Only If Preferred):

If you prefer or need to submit documents instead, you may choose from:

- Site Fee Invoice or Confirmation Letter 

  A recent invoice or letter from the park showing your name and the property location. (You can blur out financial details if you wish.)

- Government-Issued Photo ID (Only required in rare cases) 

  We only request this if absolutely necessary—for example, in the event of a dispute, flagged listing, or missing verification.

Secure Submission Options:

You may send the chosen verification by:

- Email to info@hiremeout.uk

- Secure OneDrive Link – You may request a secure OneDrive folder instead of sending documents by email. All files are encrypted and protected using Microsoft’s industry-standard security protocols.

????️ Privacy First: We avoid asking for sensitive documents unless strictly necessary. Most users will be able to verify using one of the quick options above.

4. Listings and Seller Responsibilities

• Sellers are solely responsible for the accuracy, authenticity, and legitimacy of their listings.
• Properties and services must be described truthfully and be available as advertised.
• Sellers must deliver services within the agreed timeframe and quality.
• Sellers are responsible for their own tax obligations and compliance with applicable laws.
• Sellers must not circumvent the Platform for offsite transactions.

5. Payments, Fees, and Payouts

• All payments are processed securely via Stripe.
• Sellers must connect a Stripe account to receive payouts.
• A 5% commission is automatically deducted by the Platform per successful transaction.
• Stripe’s processing policies apply to all payouts. The Platform is not liable for payout delays or issues caused by Stripe.

6. Refunds and Cancellations

• Sellers may define refund policies per listing, in compliance with consumer protection laws.
• Buyers can request refunds through the Platform’s resolution centre.
• The Platform reserves the right to mediate and make binding decisions in disputes.
• Stripe transaction fees are non-refundable unless stated otherwise by Stripe.

7. Prohibited Conduct

Strictly prohibited actions include:

• Listing unauthorised or fake properties/services
• Using misleading images or pricing
• Uploading fraudulent documentation
• Misusing identity or contact details
• Circumventing the Platform for payments

Violations may result in account suspension, payout withholding, or legal action.

8. Fraud and Enforcement

• Submission of false information or engagement in fraud will lead to immediate suspension or permanent ban.
• The Platform reserves the right to report offenders to relevant authorities and pursue legal action.

9. Customer Protection and Dispute Resolution

• Sellers must fulfil services exactly as advertised.
• Sellers are expected to respond to customer enquiries and disputes promptly and in good faith.
• The Platform serves as mediator when disputes remain unresolved.

10. Intellectual Property

• All branding, content, and technology on the Platform are the property of HireMeOut.uk or its licensors.
• Users may not copy, reproduce, or exploit Platform content without permission.

11. Limitation of Liability

The Platform is provided “as is.” HireMeOut.uk is not liable for:

• Delays or failures in transactions
• Disputes between buyers and sellers
• Issues caused by Stripe or other third parties

12. Indemnification

Sellers agree to compensate and hold harmless HireMeOut.uk against any claims or damages resulting from:

• Breach of these terms
• Misuse of the Platform
• Infringement of third-party rights

13. Privacy Policy

By using the Platform, Sellers consent to the terms of the Platform’s Privacy Policy, which governs data collection, use, and storage.

14. Modifications

HireMeOut.uk may revise these terms at any time. Continued use of the Platform implies acceptance of the updated terms.

15. Termination

HireMeOut.uk may suspend or terminate any Seller account for violations of these terms or at its discretion.

16. Governing Law

This Agreement is governed by the laws of the United Kingdom. Any disputes will be resolved under the exclusive jurisdiction of the UK courts.

17. Contact Information

For support or questions, please contact: info@hiremeout.uk

HireMeOut.uk reserves the right to suspend or terminate any account without notice if there is reason to believe the account is being used for fraudulent activity, misrepresentation, or to intentionally accept payments from customers without the intent to deliver the promised service or rental.

By registering for a seller account on the Platform, you agree to be legally bound by the terms outlined in this Agreement.

18. Signing and Submission of Agreement

By ticking the box to accept the Terms and Conditions during the registration process, the Seller acknowledges that they have read, understood, and agreed to be bound by the terms of this Agreement. This action constitutes a legally binding acceptance and signature of the Agreement, equivalent to a handwritten signature. No further physical or electronic signature is required.

HireMeOut.uk reserves the right to suspend or terminate any seller account at its sole discretion and without notice if it is believed the account is being used fraudulently or for the purpose of intentionally taking payments without providing the agreed services.