Initially, we will need to know contact details for you and the property you are planning to rent out. In addition to the property name (Chalet 52) for example if you are renting at a holiday village. We will need your address for billing details and, the address of the property which will help visitors know the location when booking.
PayPal - if you are looking to take payments online, we will need details from PayPal which, you can obtain.
Images - we will require pictures of the property, the better the pictures of the inside of the property, the more likely you are to have a successful reservation/booking. The images we require will be both for the website itself and, the property. You can see images on the demo website we have available where you can see activities etc. being displayed. These pictures are optional but, may also contribute to successfully having that booking placed.
We will let you know how you can send the information when it is required. We have documents that will be sent over for the required information and, a secure area to upload any images to be used on the website and booking system. We try to make it as painless as possible and will be with you every step of the way.
Due to most email providers only allowing up to 20mb in attachments, we tend to send a link via OneDrive which instead, allows you to upload the images to there. This allows us to download the images and, use them on the website.
Please ensure the pictures are of decent quality and, do not contain any adult nature. They will not be used otherwise and, your website may even be refused if the content submitted is not suitable.
You would need to sign into your PayPal account and complete the below.
You can get the client ID, client secret, and merchant ID by following these steps:
1. Go to the PayPal website
2. Log in to your PayPal account
3. Click on the API & credentials section
4. Choose either SandBox or Live to create the account
5. Click on Create App
6. Enter the name of your app
7. Select the type as Merchant
8. Select your Sandbox Account and click on Create App
Unfortunately, no. PayPal seller protection is not available.
Your address will typically be a subdomain of our own website. This means that your address will be your own and, personalised to match your own property but, will contain our hiremeout.uk domain. For example, if you have a caravan and it's number 123 Clarach Bay, we can create your website to be; https://123clarachbay.hiremeout.uk - this will allow visitors to view your property
Yes, you can. Please let us know if you wish for this to be the case when first contacting us and, what you would like as the website address. We will then look into this and provide you with a quote as, there will be a cost to purchase the domain.
This is only the case if you wish to have your own personalised website domain. For example, your caravan is number 123 at Clarach Bay, you can have a website domain of https://123clarachbay.uk
Domains are subject to availability and, costs will vary.
If you wish to have email notifications sent from your website for booking confirmations, invoices, outstanding payments etc., this will be included and provided with your own personalised hiremeout.uk emails. A hiremeout.uk email address is provided on all packages except for the starter package.
The cheapest option is to purchase emails via our own domain but, this will still be personalised to you and, will only be used by you on your website. You can also sign in to the web mail and, use an app available on your mobile phone to receive and reply to emails too.
If you are looking to purchase your own domain so you can have your own website address, we can also setup emails from that domain too. This means they will be personal to you as your address could be, https://123clarachbay.uk for example and, you can setup an email address of info@123clarachbay.uk
Domains are subject to availability and, costs will vary.
This is fine too, let us know and, we can provide you with the name servers to update with. This will then point to us where we will be hosting your website. We may also need some additional DNS entries so, please bear this in mind as we may not be able to add these and, will require your assistance.
We can also arrange to transfer your domain over to us. Please let us know if you wish to do this.
This is no problem. You will just need to sign into your administrator account and make the booking manually. You will need to ensure that they are also setup as a customer/client on the system so they receive any email notifications and invoices etc..
Yes, you can set to allow partial payments and, set the percentage you would like to receive. The customer then gets informed of these details during checkout and, emailed the details too. You can then send a payment reminder or, an invoice for the remaining amount when the time is due.
Yes, they can login and download PDF versions of invoices for orders, and see what they have already paid (if making a partial payment).
They can also manage their booking, including the cancelling of a booking.
Yes, you can visit the online store and sign in with your account. Once signed in, you can access your subscriptions.
If however, you have purchased via the packages web page, you will need to access your PayPal account and cancel the subscription.
We offer two main services.
Invoice
We offer an invoicing system where we will invoice you on a monthly basis.
You have the option to pay via a bank transfer or, pay via card (payment is processed securely via PayPal).
You will need to ensure that you add hiremeout.uk as a safe domain on your email provider to ensure the invoices are received.
Online purchase
We offer the purchase via our online store. This is an automated process creating a subscription between Hire Me Out and, yourself.
The payment is then automatically taken each month on the date that you subscribed. You can cancel the subscription at any time as we only offer rolling monthly subscriptions so, if it is not working out for you, you do not need to worry.
With online purchases, there is a setup time of the website to consider. We will refund the difference depending on the amount of days your website is not available after purchase. We will however, attempt to create the website within 48 hours.
We offer a trial period for the Starter package however, this package is an advertising website only. You are not able to receive payments, bookings etc. via the website.
We do not offer trial periods for the following packages due to costs incurred to provide services
Basic
Advanced
To view and cancel your subscriptions on PayPal, follow these steps:
1. Log in to PayPal
• Go to PayPal's website and sign in to your account.
2. Access Your Subscriptions
• Click on your Profile Icon (top right).
• Select Settings.
• Go to the Payments tab.
• Click Manage automatic payments under "Automatic Payments" or "Manage Your Payments."
3. Find the Subscription
• You'll see a list of merchants with active subscriptions.
• Click on the merchant you want to cancel.
4. Cancel the Subscription
• Click Cancel or Cancel Automatic Payments.
• Confirm the cancellation.
After cancelling, PayPal will stop future payments to that merchant, and you may receive a confirmation email.
If you don’t see your subscription, it might have been set up outside of PayPal, please contact us info@hiremeout.uk for assistance.
Please ensure to check first as we will not be able to cancel the subscription if it is linked with your personal account.
To view and cancel your subscriptions on Stripe, follow these steps:
Log in to Stripe
Go to Stripe's website and sign in to your account.
Navigate to Subscriptions
In the Dashboard, click on Billing > Subscriptions (on the left menu).
You'll see a list of active and past subscriptions.
Find the Subscription
Click on the subscription you want to cancel.
This will open the subscription details.
Cancel the Subscription
Click on the Cancel subscription button.
Choose whether to cancel immediately or at the end of the billing cycle.
Confirm the cancellation.
After cancelling, Stripe will update the status of the subscription, and you may receive a confirmation email.
If you cannot locate or cancel the subscription, please contact us info@hiremeout.uk for assistance.
Please ensure to check first as we will not be able to cancel the subscription if it is linked with your personal account.
Please ensure to check our help section as this may assist with your query or, issue.
Alternatively, use the chat button to drop us a message on WhatsApp.